Shipping policy

SHIPPING POLICY

Shipping Area

We currently accept orders for delivery within the United States only. We do not currently ship to the European Union or other international destinations.

Production and Processing

Our products are made to order by a third-party production and fulfillment partner. Most orders are produced within approximately 1–3 business days, but production time varies by product and order volume.

Weekends and public holidays are not counted as production days.

Shipping Rates and Estimates

Available shipping methods, charges, and estimated delivery times are displayed at checkout. Delivery estimates begin after production is completed and the order is transferred to the carrier.

Most shipments include tracking. Delivery dates are estimates and are not guaranteed.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address. Please contact us immediately if an address needs to be corrected. Address changes might not be possible after production or shipment begins.

Delivery to United States PO boxes is not available. Please provide a valid street address.

Split Shipments

Products in the same order may be produced or shipped separately. Separate tracking numbers may be provided, and packages may arrive on different dates.

Carrier Delays

We are not responsible for delays caused by carriers, severe weather, service interruptions, incorrect addresses, security inspections, or other events outside our reasonable control. We will provide reasonable assistance with carrier investigations when possible.

Lost, Damaged, or Missing Orders

If an order arrives damaged, appears lost, or contains an incorrect item, contact us promptly with the order number and supporting photographs when applicable.

Do not return an item without receiving authorization and return instructions.